As the owner, Phil Bennett, knew exactly what had to be done. We met with him on a Thursday. He assessed the work that had to be done. A proposal was sent by Saturday, which was very fair, and they started Monday. David & Justin were the workmen & they did everything that needed to be done, found some unseen issues that were addressed immediately. They were on time all 3 days & the last day insisted on helping me get everything back where it belonged. They were a delight to have around.